Customer Privacy Policy for “ESP” Enhanced Surveillance Protection

Introduction

 Enhanced Surveillance Protection (ESP) is a cloud-based video surveillance as a service (VSaaS) provider. ESP provides customers with a variety of features designed to protect their privacy and security, including:

• Encrypted video: ESP encrypts all video footage before it is stored in the cloud. This makes it impossible for anyone to view the video footage without the customer’s permission.
• Secure access: ESP uses industry-leading security measures to protect customer accounts and data. This includes two-factor authentication, role-based access control, and regular security audits.
• Privacy controls: ESP gives customers complete control over their video footage. Customers can choose who has access to their footage, how long it is stored, and when it is deleted.

Privacy Policy

ESP is committed to protecting the privacy of its customers. We will never sell or share customer data with third parties. We use customer data only to provide the ESP service and to improve our products and services.

Personal Information

ESP collects the following personal information from customers:

• Name: We need your name to create your ESP account.
• Email address: We need your email address to send you notifications and to contact you if necessary.
• Payment information: We need your payment information to process your subscription payments.
• Device information: We collect information about the devices that you use to access the ESP service, such as your IP address, device type, and operating system.
• Video footage: ESP collects video footage that is captured by customer cameras. This footage is encrypted and stored in the cloud.

How We Use Your Personal Information

ESP uses customer data for the following purposes:

• To provide the ESP service: We use customer data to create and manage customer accounts, to send notifications, and to contact customers if necessary.
• To improve our products and services: We use customer data to improve our products and services, such as by developing new features and fixing bugs.
• To comply with the law: We may use customer data to comply with applicable laws, such as laws that require us to keep records of customer transactions.

Sharing Your Personal Information

ESP will never sell or share customer data with third parties. We only share customer data with third parties when it is necessary to provide the ESP service or to comply with the law.

Your Rights

You have the right to access, correct, or delete your personal information. You can also request that we stop using your personal information for certain purposes. To exercise these rights, please contact us.

Changes to This Policy

We may update this policy from time to time. If we make any significant changes to this policy, we will notify you by email or through the ESP website.